Terms and Conditions
We provide an independent, professional view based on the background information available, performance in standardised tests of cognitive ability, literacy and/or numeracy attainment and observation of behaviours in the assessment. This enables the assessor to reach a diagnostic conclusion; parents and schools should be aware that we do not take on assessments where a parent or an institution requests a specific diagnostic outcome.
We sometimes receive requests from parents who would like an assessment of autism, ADHD, ADD, conduct disorders or attachment disorders for their children. These are areas that a clinical psychologist or NHS community paediatric service would normally assess. In this instance, parents are advised to visit their family GP or ask the school SENCo to make a referral to the appropriate service.
Although we can identify dyspraxic type difficulties, dyspraxia in young children would usually be diagnosed by a paediatrician or a paediatric occupational therapist, again through a family GP or the school SENCo.
We keep your personal information securely and ensure that we are bound by the General Data Protection Regulation. If specific information is not to be disclosed in the report the client must make this clear before the report is written.
ESA has a commitment to safeguarding the privacy of our clients and visitors to our website.
Requests for copies of data held on you should be sent to firstname.lastname@example.org
We do not supply personal information about our clients or website visitors to any other organisation without their consent.
We do not record the details of financial transactions other than for accounting purposes.
Records of assessment are retained for no more than seven years.
Records of assessment will not be passed to other organisations without the written consent of the client.
Your rights under GDPR are:
The right to be informed about our processing of your personal data;
The right to have your personal data corrected if it's inaccurate;
The right to object to processing of your personal data;
The right to restrict processing of your personal data;
The right to have your personal data erased (the “right to be forgotten");
The right to request access to your personal data and information about how we process it;
The right to move, copy or transfer your personal data ("data portability”); and
The right to complain to the Information Commissioner's Office. (It has enforcement powers and can investigate compliance with data protection law: ico.org.uk.)
We will keep electronic copies of all assessment reports which will be available to clients up to 5 years after the date of the assessment. Raw data (test form, notes) will contribute to the report and is considered irrelevant after the assessor has interpreted the information so will be held only for 6 months after the report is released.
Disclosure and Barring Service
All assessors have current DBS checks.
We value people for their differences and we promote self worth around any differences they feel may have affected them in the past. These may be around their sexual preference or orientation, mental health status, political or religious belief, age, gender or race.
Health & Safety
We accept no responsibility for any health and safety issues that arise as part of accessing this web site. We take the utmost care and due diligence when working with clients whether this be in their homes, schools or work based settings. In any school setting we will adhere to all the health and safety regulations that are applied to the building and institution.
We hope you will never have case to complain about our services but if you have a concern please put it in writing to us at your earliest convenience, either by email at email@example.com
This website is for contact and information only and we accept no liability for any loss or damage caused by using the web site. It is important that our web site is seen as a source of information so we can help you to access support appropriately.